When Something Breaks at Home (and You Don’t Have Time to Fix It)
Because your time is too valuable to spend waiting on hold with a repair company.
You know that sinking feeling when the refrigerator starts making a weird noise… right before guests arrive?
Or when you notice a drip under the sink—but don’t have time to deal with it between meetings, sports pickups, and dinner plans?
Or maybe it’s just the list you’ve been ignoring:
The dryer that takes two cycles to finish
The ceiling fan that wobbles
The A/C filter blinking “Replace me”... again
Your home needs attention, but your time is already spoken for.
That’s Why We Created the Concierge Reserve
Think of it as your personal home support plan—on standby when you need it most.
The Concierge Reserve isn’t a subscription. It’s not a full-time hire. And it’s definitely not a gamble on a new vendor every time something breaks.
It’s simply peace of mind, in the form of 10 flexible hours of trusted concierge support—available any time over 12 months.
We already know your preferences. We already understand your standards. So when something needs to be handled, we’re ready to step in—no catch-up needed.
What Does That Actually Look Like?
Here’s how clients have used the Concierge Reserve to protect their homes and their time:
A homeowner heading out of town called us to coordinate appliance repair while they were away—we met the technician, approved the quote, and ensured everything was spotless and running by the time they got home.
A professional couple used their hours to finally check off their home project punch list: new hardware installed, dryer vent cleaned, filters replaced, lightbulbs swapped, and outdoor string lights hung before a family gathering.
One client simply asked us to “make sure the house is taken care of” while they were traveling. We brought in the mail, walked through for peace of mind, coordinated lawn care, and restocked the fridge before their return.
This is the kind of support that works behind the scenes, so your home stays on track—even when life doesn’t slow down.
It’s Not About What You Can’t Do—It’s About What You Shouldn’t Have To
You could spend your Saturday calling vendors, waiting on arrival windows, and following up when the repair runs long.
Or you could have us handle it.
Our clients aren’t looking for help because they’re incapable.
They’re looking for help because they know the value of their time.
“I didn’t realize how much brain space I was using just to keep track of house stuff. Now it’s just... handled.” – Concierge Reserve Member
What’s Included in the Concierge Reserve
10 flexible hours of trusted concierge service
Use any time over a 12-month period
Personalized support tailored to your home, preferences, and pace
Ideal for:
Home repairs
Appliance maintenance
Vendor coordination
“Away from home” check-ins
Seasonal home refreshes
Home project punch lists
Need inspiration? Visit our Services Page for more ideas.
Protect Your Time—And Your Home
Your home should be a place of rest, not another source of mental load.
The Concierge Reserve gives you support that’s already in place—so when something breaks, needs to be scheduled, or simply needs attention… you don’t have to scramble.
You just make the call.
We’ll handle it.
But if you find yourself reaching for Reserve hours more often than expected—or you prefer a proactive approach—you may be ready for one of our Pickett Concierge Memberships. Members enjoy recurring support and trusted check-ins that help maintain home systems before they even become an issue.
It’s the difference between reacting… and having someone already keeping it all on track.
Let’s Get You Set Up
We’ll begin with a short call to learn your home preferences and priorities.
From there, you can use your Reserve hours however you choose—whether it’s all at once or across the year.